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Award & Recognition

Two Toshiba Employees Recognized as Emerging Leaders Award by The Shelby Report

Two Toshiba Employees Recognized as Emerging Leaders Award by The Shelby Report

Toshiba Global Commerce Solutions team members Crystal Harrison, Vice President, Sales Solutions Architecture, and Jonathan Waite, Vice President of Digital Transformation, received The Shelby Report’s Emerging Leaders award for 2023. 

“At Toshiba, all team members are encouraged to apply our We Are RETAIL values, representing Respect, Empowerment, Teamwork, Adaptability, Integrity, and Leadership to their work. Crystal and Jonathan exemplify the impact these values have on our Toshiba team members, inspiring them to make remarkable contributions within their areas of expertise,” says Rance Poehler, President and CEO, Toshiba Global Commerce Solutions. “They both serve as model leaders in our organization and it’s wonderful to witness the well-deserved recognition for their contributions.”

Harrison prioritizes mentoring and supporting her teams to be the best in the industry and the best versions of themselves. She encourages a ‘growth mindset’ across her team and prioritizes collaboration to tackle short-term and long-term goals. She leads her team in delivering a holistic approach to retail technology solutions across all business lines, resulting in double-digit sales growth.

“Being recognized for my role at Toshiba Global Commerce Solutions and the success of the team under my leadership is such an honor,” says Harrison. “This recognition is evidence of the entire team’s hard work and dedication. Together, we will continue to strive to create innovative solutions and achieve exceptional results for our clients.”

As a seasoned software executive, Waite oversees Toshiba’s existing software development, including the ELERA Commerce Platform. Under his leadership, nearly 300 Toshiba software engineers and testers have thrived across organizational and technical challenges, driving business success and transforming Toshiba's point-of-sale software solutions. Jonathan also likes to give back to the community and helped create programs for interns and recent graduates. He mentors local students interested in technology degrees and helps them explore career paths and connects them with valuable opportunities in the industry.

"I am grateful to receive this award that emphasizes the efforts of our talented team,” says Waite. “Embracing digital transformation isn't just about adopting new technologies; it's about empowering people, fostering a culture of adaptability, and relentlessly pursuing positive change. We are excited to continue our journey of helping to enable businesses and clients to thrive digitally.”

The Emerging Leaders were selected by The Shelby Report based on their role as up-and-coming leaders in the industry who have demonstrated outstanding performance by enhancing the customer's shopping experience, showcasing exceptional leadership qualities, and actively engaging in community service within the areas they serve.

About Toshiba Global Commerce Solutions 
Toshiba Global Commerce Solutions empowers retail to thrive and prosper through a dynamic ecosystem of smarter, more agile solutions and services that enable retailers to resiliently evolve with generations of consumers and adapt to market conditions. Supported by a global organization of devoted employees and partners, retailers gain more visibility and control over operations, while enjoying the flexibility to build, scale, and transform retail experiences that anticipate and fulfill consumers’ ever-changing needs. Visit and engage with us on X, formerly known as Twitter, Facebook, LinkedIn, Instagram, and YouTube, to learn more.

Toshiba Global Commerce Solutions
Elizabeth Romero

Director, Corporate Communications
[email protected]

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